WINTER PRODUCT SALE! Up to 25% off selected items, & more!
Effective Date: 05 May 2026
Website: www.handsoffate.in
Business Name: Handsoffate
Email: Support@handsoffate.in
By using www.handsoffate.in, browsing products, placing an order, or contacting us, you agree to these Terms and Conditions. If you do not agree, please do not use this website.
You agree to use this website only for lawful purposes. You must not misuse the website, copy content without permission, provide false information, attempt unauthorised access, upload harmful files, or use the website for fraudulent activity.
Handsoffate may correct errors, update prices, cancel orders, refuse service, or discontinue products at any time.
Payments may be processed through third-party payment gateways. Handsoffate is not responsible for payment delays, failed transactions, or technical issues caused by third-party providers. Applicable taxes, shipping charges, or other fees may be shown at checkout.
Orders will be shipped to the address provided at checkout. Customers must ensure that the address and contact details are correct.
Shipping timelines may vary based on product availability, location, courier partner, public holidays, or factors beyond our control. Estimated delivery dates are not guaranteed. Handsoffate is not responsible for delivery issues caused by incorrect or incomplete details.
Customers may request cancellation before the order is shipped. Once the order is processed, packed, dispatched, or handed over to the courier partner, cancellation may not be possible.
Handsoffate may cancel orders due to product unavailability, pricing errors, payment failure, suspected fraud, incorrect details, or delivery limitations. If a paid order is cancelled by Handsoffate, the eligible refund will be processed.
Return or exchange requests must be raised within 7 days from delivery.
To be eligible, the product must be unused, unworn, unwashed, undamaged, and returned with original tags, labels, packaging, invoice, and accessories, if any.
Returns or exchanges may not apply to customised items, personalised products, final sale items, clearance sale products, innerwear, hygiene-sensitive items, or products damaged due to customer handling.
Exchanges are subject to stock availability. If the requested item is unavailable, Handsoffate may offer store credit, an alternative product, or refund where applicable.
After receiving and inspecting the returned product, Handsoffate will approve or reject the refund. If approved, the refund will be processed to the original payment method or another approved method within a reasonable time.
Shipping charges, cash-on-delivery charges, convenience fees, gift wrapping charges, or other non-product charges may be non-refundable unless required by law or approved by Handsoffate.
For damaged, defective, or incorrect products, customers must contact us within 48 hours of delivery with clear photos or videos of the product, packaging, and invoice.
If you submit reviews, comments, feedback, photos, or suggestions, you allow Handsoffate to use, edit, publish, or share them for business, promotional, or service-related purposes.
You must not submit false, abusive, offensive, unlawful, misleading, or infringing content.
Your use of this website may involve collection and processing of personal information. Please read our Privacy Policy to understand how your information is collected, used, stored, and protected.
This website and its content are provided on an “as is” and “as available” basis. Handsoffate does not guarantee that the website will always be error-free, uninterrupted, secure, or fully accurate.
To the maximum extent permitted by law, Handsoffate will not be liable for indirect, incidental, special, or consequential losses from the use of this website, products, or services. Our total liability shall not exceed the amount paid for the specific order related to the claim, unless required otherwise by law.
These Terms are governed by the laws of India. Any dispute shall first be resolved through good-faith discussion. If unresolved, it shall be subject to the jurisdiction of competent courts in India.
For questions, complaints, returns, refunds, or notices:
Handsoffate
Website: www.handsoffate.in
Email: handsoffait@gmail.com